LOCAL BUSINESS SEO.

REVIEWS & REPUTATION.


 REPUTATION MANAGEMENT.

AI-Powered Reputation Management Tools


Today, the online reputation of your business is defined by your customers.


Reviews, accurate business information, and social media activity impacts your reputation and whether a consumer decides to do business with you. You need a way to manage all of these factors in a scalable way. We can help!

Monitor what people are saying about you online and improve your visibility in local search.


See how you stack up against the competition, stay in the know with automated alerts and get progress reports to see how your reputation has improved.


Take control of your online reputation today

  • Manage your online reputation from one place: Compile reviews from dozens of sites so you can easily see what’s being said about your business online. Plus, use competitive benchmarking to see how you stack up to the competition.


  • Show up where people are looking: Improve your search rank by identifying online business listings that are inaccurate or missing from essential directories like Google, Facebook, and Bing.


  • Hear what customers are saying all over the web: Monitor when your business is mentioned in a variety of sources, including news sites, blogs and social networks. Plus, highlight the most positive and negative mentions using automated sentiment analysis



  • Stay informed with automated reports and alerts: Executive reports break down how your business is faring in online conversations and helps you understand what to do. Alerts are also sent every time new information is found.


MANAGE MY REVIEWS & REPUTATION

YOUR BUSINESS APP

Standard

DELIVERABLES


Best for businesses looking for an introduction to managing their online reputation.


  • Manage reviews on Google and Facebook
  • Respond to Google and Facebook reviews from the dashboard
  • Edit or delete any default review response templates
  • Review Display Widget: Display your best reviews on your website
  • Insights: Understand customer feedback with sentiment analysis technology
  • Monitor listings on Google and Facebook
  • Receive Daily Digest emails and Executive Reports



FREE

Per month 
CREATE AN ACCOUNT

Pro

DELIVERABLES


Best for businesses with a presence on industry-specific review sites, who are looking for a complete solution to help manage their online reputation.


  • Manage reviews on Google, Facebook, and dozens of other sources
  • Respond to Google and Facebook reviews from the dashboard
  • Edit or delete any default review response templates
  • Create an unlimited number of custom review response templates
  • Review Display Widget: Display your best reviews on your website
  • Insights: Understand customer feedback with sentiment analysis technology
  • Monitor listings on Google, Facebook and 100+ other sources
  • Monitor online citations
  • Monitor up to 3 competitors
  • Monitor online mentions
  • Monitor your social media presence
  • Receive Daily Digest emails and Executive Reports

$70

Per month 
ADD TO CART

Premium

DELIVERABLES


Best for businesses who are looking for a complete solution of review requesting and review monitoring to help manage their online reputation.


  • Manage reviews on Google, Facebook, and dozens of other sources
  • Respond to Google and Facebook reviews from the dashboard
  • Edit or delete any default review response templates
  • Create an unlimited number of custom review response templates
  • Review Display Widget: Display your best reviews on your website
  • Insights: Understand customer feedback with sentiment analysis technology
  • Monitor listings on Google, Facebook and 100+ other sources
  • Monitor online citations
  • Monitor up to 3 competitors
  • Monitor online mentions
  • Monitor your social media presence
  • Receive Daily Digest emails and Executive Reports
  • Track review edits
  • AI-powered responding to create authentic replies
  • Add an unlimited number of customers to your CRM
  • Send an unlimited number of email review requests each month
  • Send review requests to multiple customers at once
  • Customized and save email review templates
  • Customized and save SMS review templates - coming soon
  • Send SMS review requests - coming soon
  • Email templates with AI
  • Add your business logo to email review request templates for brand recognition

 


$150

Per month 
ADD TO CART

Consumers use online listings to find the physical location of a business.

Google Business (GB) listings populate results directly in front of consumers searching for your location.

Every consumer uses search engines to research before purchasing.

97% of consumers go online to research products or services before purchasing locally (BIA/Kelsey Study)

Consumers look online to study a business’s reputation.

86% of people will hesitate to purchase from a business that has negative online reviews .

AUSTRALIA. USA. UK. CANADA & MORE.

Powering Local Businesses Worldwide

FAQ.

  • What is reputation management?

    The reputation of a business is both what they say about themselves and what others say about them. Managing a reputation is nothing new; what’s new is how the internet and social media have changed how businesses are being defined and how fast their reputations spread. Reputation management is the process of monitoring and managing all the channels that affect a business's online reputation. That includes online reviews, listings, Google Q&A, and social media.

  • Why is it important to manage online listings?

    Ensuring your business's online listings are accurate across a wide variety of websites is called presence management. Presence management ensures customers can find the right information about your business online. Correct and consistent listings across directories, review sites and social networks is crucial.

  • Why is it important to manage online reviews?

    Eighty-four per cent of people now trust online reviews from strangers as much as recommendations from friends. This means that whatever your customers say about your business online can affect the purchase decisions of many potential customers. Managing online reviews is crucial so companies can understand the voice of their customer and respond quickly to both positive and negative feedback.

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